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IXC Billing Verification
Business Issue: Monitoring IXC-Vendor
performance or invoicing is difficult at best.
Engineering personnel has to rely on using Customer Service data to
compare with actual long distance bills to identify questionable
terminations. Data from
customer care systems is summary in nature and up to 30 days late when
available, plus IXC-Vendor bills arrive from 30 to 45-business days after
the traffic. CDR Applicability: Use of CDRs coupled with LERG-data can provide detailed information about inter- & intra-LATA abnormalities in terminations. CDR data can be available within hours for analysis by engineering personnel. |
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