EMC

AMADEUS

MatchCall

Regulatory & Litigation Support

ATS' Event Management Center (EMC) is used by wireline, wireless, and VoIP carriers around the world to manage and monitor their network events and usage.  The EMC is comprised of 4 modules that work together to ensure the network is operating and billing as expected.  All data and analyses are available 24/7 via online dashboard with notifications/alerts triggered automatically based on pre-defined rules and thresholds. 

• Dashboard & Alarming

  • Near real-time analytics provide actionable information available 24/7

  • Notifications and Alarms are triggered automatically to identify potential issues quickly and provide detailed information for swift resolution

  • Capable of handling various data sources including:

    • Wireline

    • Wireless

    • VoIP

    • SMS

    • IPDR

    • Ordering/Provisioning data
       

• Event Volume Verification

  • Market by Market, Hour by Hour statistical analysis of expected versus actual volumes

  • Track, on file by file basis, processing through the revenue stream

  • Provide RA groups with the assurance that all billable records are being received without implementing point-to-point controls
     

• Performance Metrics & Analytics

  • Aggregates traffic to higher order summaries by carrier, business unit, world geographical zones, etc...

  • Provides raw, un-biased summaries useful for reconciliation with downstream applications such as billing

  • Least Cost Routing analysis for Long Distance and International
     

• Network Forecasting & Planning

  • Looks at short and long term trends on a trunk-by-trunk level

  • Employing custom developed proprietary statistical forecasting method 'Nostradamus'

  • Answers questions such as:

    • Why did trunk X spike yesterday at 3 PM (even if total switch volume did not)?

    • When will I need to augment trunk X, based on current growth models?