Call Detail Record (CDR) Event Storage & Analytics Platform

 

In the world of telecommunications, it is essential to move from merely collecting data to understanding it. 

 

Today there are countless opportunities to leverage your communication data to gain increased efficiency, competitive advantages, lowered operating costs, and more.

ATS’ Event Storage & Analytics Platform harnesses cutting-edge analytics and data storage solutions to deliver actionable insights derived from Call Detail Records (CDRs). This user-friendly web portal grants seamless access, facilitating monitoring, advanced analytics, and efficient fulfillment of subpoena requests to empower telecommunication carriers with comprehensive control and an enhanced understanding of their data.

CDR-Analysis-Workflow

Get Alerted in Real-Time for Anomalies That Could Potentially Affect Your Service

Stay well-informed about your service metrics and swiftly diagnose any issues by leveraging our comprehensive network alerting system. Once an anomaly is detected, the system creates a corresponding case and alerts the provider. The provider can then take necessary actions and add relevant notes to ensure comprehensive case management. Some areas we monitor include;

 

 

Fraud Identification

Call and billing records can effectively spot fraud through irregularities in usage patterns. Detecting such anomalies quickly allows providers to combat fraud and resolve issues before they have a major impact.

 

 

Dropped Calls

Receive real-time alerts for recurring instances of dropped calls. This helps identify areas for improvement allowing providers to take corrective measures to improve the quality of their voice services.

 

 

Outage Detection

Get alerted when the network is experiencing degradation in performance or infrastructure is not functioning properly. This mechanism isolates issues allowing you to take action to restore service functionality.

ESAP-User-Interface

Simplify Subpoena Requests

 

ESAP allows carriers to efficiently configure a data retention policy and govern what records to store, and how long they want to store them. All while maintaining the privacy and security of their customers’ data while providing law enforcement agencies with the precise information needed for investigative and legal purposes.

Unlock Insights and Streamline Operations with Traffic Analytics

CDRs possess a treasure trove of valuable information, offering profound insights into usage patterns and customer behaviors. These analyses play a pivotal role for service providers, enabling them to forecast future demands, optimize resources, evaluate network providers, identify bottlenecks, uncover expansion opportunities, and much more. Within ESAP, we provide a range of comprehensive analyses. Some of these include:

 

 

Trunk Analysis

Gain a comprehensive understanding of trunk line utilization to guarantee efficient and reliable services.

 

 

Location Analysis

Extract insights and patterns related to geographic locations by analyzing data from mobile phone networks.

 

 

Carrier Analysis

Gain invaluable insights across networks by monitoring your traffic as it traverses other carriers’ networks.

 

 

Traffic Forecasting

Make informed decisions based on metrics from growth trends, and the expected utilization of network resources.

Risk Reduction, Compliance, and Security

As regulatory requirements expand, carriers are being held responsible for storing more data for longer periods. Managing these vast volumes internally poses challenges in terms of manpower and IT costs. ESAP acts as a secure and centralized data warehouse, utilizing trusted storage solutions like Amazon Web Services and Google Cloud to provide a reliable repository for CDRs.

Cloud-Storage

Leave It to the Professionals

As a solution provider, Advanced Technologies & Services excels in developing robust data analytics frameworks, scalable infrastructure, and advanced algorithms for CDR insights. Our comprehensive solution covers the entire data lifecycle, from collection and cleansing to storage and analysis. Through our strategic partnership, unlock the hidden value in your CDRs, gain a competitive advantage, and thrive in the dynamic telecom industry.

To learn more about our Event Storage & Analytics Platform (ESAP), please get in touch with us today.

10 + 9 =

Learn More About Our ESAP Platform

 

Blog – Next Time Call A ‘Plumber’

Tell me if this story sounds familiar. You have an idea, a hunch, a theory that you’d like to ‘flush’ out. BUT, in order to do so, you need access to data from last month, maybe it’s CDRs, billing data, smart meter data, etc.

Continue Reading

 

Blog – I Rarely Get Subpoena Requests; Why Should I Worry About Them?

If your company received a lawful request for specific CDR from three years ago to help with a current criminal investigation, would you be able to fulfill the request?

Continue Reading

 

USF Traffic Studies

As USF Contribution Factors reach an all time high, Traffic Studies are a proven way to lower USF Fees for both you and your customers. This CDR Analysis is simple and should be considered by every communications provider before their next 499.

Continue Reading