ESAP offers a selection of predefined modules crafted and fine tuned for carriers of all type and size. Modules can be added to ESAP individually or bundled and are updated regularly with improvements. A custom module can be developed as well based on specific requirements.
KPI Dashboard and Alarming
Monitor your data in near real-time to identify anomalies, validate KPIs and analyze performance metrics. Preset alarm conditions will trigger an alert via email or push notification.
Analysis of billing records is key to minimizing revenue and service risk exposure. By using standard deviation analysis on various triggers, we can spot anomalies down to the individual CDR.
Fast Query Access
Provides users with fast access to data through preset field filters or write your own SQL queries for power users. Crunch through large volumes of data with results delivered in seconds, not hours.
Are subpoena requests increasingly difficult and costly to fulfill? The querying of historical data can be challenging for many carriers. ATS’ subpoena support system makes it fast and easy.
ESAP archives CDRs and converts them into a structured text format that is optimally stored and easily searchable. Archived CDRs are highly compressed for cost-effective retention of large amounts of data. The solution accommodates any CDR structure including landline, wireless, and VoIP. With this solution, archived CDRs can be searched and analyzed from a powerful web GUI as well as fed into business intelligence tools.
- Regulatory Compliance – Archive 5 years (or more) of CDRs to maintain regulatory compliance
- Cost Savings – Reduce costs of data storage, archive, growth, and administration
- Store Once, Use Many – Once data is stored and processed once, the potential uses of the data becomes endless
- Scalable – Easily expandable to meet increasing volume and performance demands
ESAP is powered by your data in the form of CDRs, IPDRs, DPI, billing & ordering data, provisioning, etc. Once data is processed, it’s used in a custom suite of modules to give you a complete understanding of your call records. A case management system is layered on top of all modules to easily share, update, and report on cases opened.
Contact Us To Get Started
ATS has 25 years of experience in analytics for communications providers ranging from the biggest ILECs in North and South America, to dozens of smaller ISPs in Rural America that are helping to bridge the digital divide. We are constantly leading the charge in new innovation that can help both large and small companies leverage their data to give their customers the best possible experience. Get in touch with us today for a demo to learn more about how ESAP can benefit you.